Skip to main content

Contact form vs. regular form

myflow has two form types that store submissions in different places. Learn where to find your data depending on which form you used.

myflow has two different form types, and they store submissions in different places. If you can't find your form data, you could be looking in the wrong place.

Contact Form (Lead Capture)

The contact form is a simple, pre-built block that collects basic contact information — name, email, and optionally phone, company, title, LinkedIn, website, and organisation number. The AI Page Builder uses this form type by default.

Submissions go to: Toolbox → Contacts (your CRM)

Every submission creates or updates a Contact in your CRM. The contact is automatically tagged with the page slug (so you can see which page it came from) or and a "ContactForm" tag.

To find your submissions

  1. Go to Toolbox → Contacts in the left menu.

  2. Look for the contact by name or email address.

  3. Filter by the tag matching your landing page slug, or by the "ContactForm" tag.

Regular Form (Form Builder)

The regular form is a fully customisable form you build from scratch in the Form Builder (Toolbox → Forms). You define your own fields, questions, and styling — including multi-page forms and custom field types.

Submissions go to: Toolbox → Forms → [your form] → Submissions

Regular form submissions are stored as structured data under the form itself. A CRM contact is only created if the form includes special "CRM Contact" field types.

Which Type Am I Using?

Contact Form

Regular Form

Created by

AI Page Builder (default), or added manually as a block

Built in Toolbox → Forms, then added to inside the page builder

Fields

Fixed set (name, email, phone, company, etc.)

Fully customisable

Submissions location

Toolbox → Contacts

Toolbox → Forms → Submissions

CRM contact created

Always

Only if CRM Contact fields are used

Auto-tagging

Yes if activated + Contactform system tag

Yes if activated

Multi-page support

No

Yes

💡 Common confusion: If you submitted a test entry on a landing page built with the AI Page Builder and can't find it under Forms → Submissions, then it could be a contact form - check Toolbox → Contacts instead. Filter by the "ContactForm" tag or the custom tag you have chosen in the contact form

Did this answer your question?