myflow has two different form types, and they store submissions in different places. If you can't find the answers someone sent in through a form on your page, you could be looking in the wrong place. This article explains how to see who filled in your form for each form type.
Contact Form (Lead Capture)
The contact form is a simple, pre-built block that collects basic contact information — name, email, and optionally phone, company, title, LinkedIn, website, and organisation number. The AI Page Builder uses this form type by default.
Submissions go to: Contacts (your CRM). Contact form submissions are not saved under Toolbox > Forms.
Every submission creates or updates a Contact in your CRM. The contact always gets the system tag "ContactForm". It also gets the tag you chose in the contact form's settings. If you didn't choose a tag and the form is on a landing page, it gets a tag with the landing page's slug instead, so you can see which page it came from.
How to find contact form submissions
Go to Contacts in the left sidebar.
Look for the contact by name or email address, or use the filter option.
Filter by the "ContactForm" tag, by the tag you chose in the contact form, or by the tag matching your landing page slug, to see only the contacts who submitted it.
Regular Form (Form Builder)
The regular form is a fully customisable form you build from scratch in the Form Builder (Toolbox > Forms). You define your own fields, questions, and styling — including multi-page forms and custom field types.
Submissions go to: Toolbox > Forms, on the form's Submissions tab.
Regular form submissions are stored as structured data under the form itself. A CRM contact is only created if the form includes special "CRM Contact" field types.
How to find regular form submissions
Go to Toolbox > Forms in the left sidebar. You'll see a list of all your forms.
Find the form you want and open its Submissions.
You'll see a list of everyone who filled in the form. Each submission shows the answers the person entered, such as name, email, phone number or anything else your form asked for.
Which Type Am I Using?
| Contact Form | Regular Form |
Created by | AI Page Builder (default), or added manually as a block | Built in Toolbox > Forms, then added to a page with the Form block |
Fields | Fixed set (name, email, phone, company, etc.) | Fully customisable |
Submissions location | Contacts | Toolbox > Forms > Submissions |
CRM contact created | Always | Only if CRM Contact fields are used |
Auto-tagging | Always the "ContactForm" system tag, plus your chosen tag (or the landing page slug) | Yes, if activated (needs CRM Contact fields) |
Multi-page support | No | Yes |
💡 Common confusion: If you submitted a test entry on a landing page built with the AI Page Builder and can't find it under Toolbox > Forms, it's most likely a contact form. Check Contacts instead and filter by the "ContactForm" tag or the tag you chose in the contact form.
💡 Related: To set up a contact form, see How to add a contact form in the page builder. To add a regular form to a page, see Add a form to a page.